•
- Office & Productivity: Excel 2016, MS Office (2010, 2016, 2024).
•
- Operating Systems: Windows XP, Vista, 7, 8, 10, 11
•
- Troubleshooting: Basic hardware/software troubleshooting.
•
Core Skills: - Teamwork & Collaboration – proven ability to work effectively in diverse teams.
•
- Time Management – consistently meeting deadlines and service level requirements.
•
- Problem Solving & Critical Thinking – resolving complex issues with structured, analytical approaches.
•
- Communication & Decision Making – strong stakeholder engagement and clear, confident decision-making.
•
- Adaptability – thriving in fast-paced, changing environments.
•
- CRM Knowledge – experience with customer relationship management tools.
•
-Tools for Business Analytics (like Excel, SQL, Power BI, Tableau, Python)– For query building, filtering, grouping, ranking.
•
- Data Visualization & Dashboard Design – executive-ready reporting with clarity and actionable insights.
•
- Business Intelligence Concepts – transforming raw data into decision-making tools.