RESUME
Mriganka Chowdhury

SKILLS

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    Languages: JavaScript, HTML5, CSS3, C, Pega.
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    Frontend Technologies: React.js, Next.js, Redux Toolkit, React Query
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    Backend Technologies: Node.js, Express.js
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    Database & Backend Services: MongoDB, Supabase (Backend-as-a-Service)
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    Frameworks & Libraries: Material UI, Tailwind CSS, Axios, EJS (Embedded JavaScript Templates)
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    API & Backend Concepts: RESTful API Development, Authentication & Authorization (JWT), MVC Architecture
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    Database Concepts: MongoDB Aggregation Pipeline, $lookup (Joins), Schema Design
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    Security & Middleware: Helmet (Security Headers), Morgan (HTTP Logger), Joi (Validation Middleware)
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    Validation & Forms: Yup, React Hook Form, Joi
  • •
    Cloud & Media Handling: Cloudinary (Image Upload & Storage)
  • •
    Tools: Git, GitHub, Chrome DevTools, Kibana, JIRA Agile Methodology, Scrum
  • •
    Other Technologies: Pega PRPC

LANGUAGES

  • •
    English (Proficient)
  • •
    Hindi (Proficient)
  • •
    Bengali (Advanced)

Interest

  • •
    Travelling
  • •
    Painting
  • •
    Recietation
  • •
    Trying to gain the knowlege of current topics

Personal Info

  • •
    DOB : 08/07/1998
  • •
    Marital Status : Single

Mriganka Chowdhury

Software Developer

9163565682
placement@webskittersacademy.in
19/8 Bharati Road, Durgapur -5, B-zone, Dist. Paschim Bardhaman
https://www.linkedin.com/in/mriganka98/

PROFILE

Software Developer with 4+ years of experience in React.js, JavaScript, Node JS and Pega. Skilled in building user-centric web applications, integrating REST APIs, and optimizing UI/UX. Strong in Agile methodologies, debugging, and cross-functional teamwork. Adaptable, fast learner, and experienced in Agile development environments.

Personal Project/s

Project Name :

Pet Social Platform Project

Github link :

https://tinyurl.com/2c6n89fq

Description :

A comprehensive digital community and service hub for pet owners and pet shops. The platform enables pet owners to create detailed profiles for their pets, discover other pets nearby on a shop for pet products.

Project Name :

News App Clone

Github link :

https://tinyurl.com/22qehbef

Description :

A news app is a software application designed to deliver real-time, personalized news content from various sources directly to a user's digital device, such as a smartphone or tablet. When built with a framework like React, the app provides a fast, interactive, and user-friendly interface for consuming information, in your case, across sports, technology, and politics from all over the country.

Project Name :

Github Profile Viewer Project

Github link :

https://tinyurl.com/23heowlk

Description :

A GitHub Profile Viewer is a web application that allows users to search for a GitHub username and display that user's public profile details and repositories, typically by using the GitHub REST API. This type of app is commonly built as a learning project for practicing front-end development skills, especially with libraries like React.

Project Name :

Code Clan Project

Github link :

https://tinyurl.com/24ngejta

Description :

CodeClan is a full-stack web application designed as a Digital Sketchbook for Developers, enabling users to store, manage, share, and discover short code snippets in an efficient and collaborative environment.

The platform bridges the gap between complex code-hosting systems and simple paste tools by offering a lightweight yet powerful solution tailored specifically for developers who frequently work with reusable code fragments such as utility functions, algorithms, and scripts.

Experience/s

28/04/2024 -

Company :

FUSION CX LIMITED – Customer Service Associate | Apr 2024 – Present

Designation :

Customer Service Associate

Description :

  • Working as a Customer Service Associate at Fusion CX, handling the Meesho customer service chat process and resolving customer queries efficiently.
  • Providing accurate support to customers through chat by addressing issues related to orders, returns, refunds, and general inquiries.
  • Acting as a Subject Matter Expert (SME) by supporting and guiding new batches during their training and transition into live processes.
  • Assisting team members with process knowledge, quality improvement, and real-time issue resolution to ensure smooth operations.
23/12/2021 - 15/01/2024

Company :

Capgemini Technology Services India Limited, Kolkata

Designation :

Software Developer

Description :

  1. Mentor-Mentee Management System Project Developed a full-stack web application using React.js, allowing admins to manage mentor and mentee profiles, dashboards, feedback forms, and rating systems (80%). Implemented form validation using React Hook Form with Yup, along with React Router for route-based navigation (80%). Consumed and handled RESTful APIs to dynamically render UI components based on live data (70%).
  2. Universal Ticketing Platform – Leading Telecommunication Service Provider Rebuilt the existing UI using React, Material UI, Tailwind CSS, and Redux Toolkit, improving performance and maintainability (80%). Integrated React Query for efficient API data fetching and real-time ticket lifecycle updates (70%). Applied performance profiling tools such as React DevTools and Chrome DevTools to troubleshoot and optimize components (60%).
  3. Client Engagement Platform – Leading Satellite Radio Service Provider Designed and developed modular, reusable UI components in React, implementing forms, dashboards, and customer portals (80%). Managed state with Redux and asynchronous API calls using Axios and React Query (70%). Ensured mobile responsiveness and accessibility compliance across all pages (60%).

EDUCATION

Bacelor of technology (8.77)

2021

West Bengal Council of Higher Seconday Education (65.6%)

2017

Central Board of Secondary Education (6.8)

2014
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